Support
Email contact@gecat.ltd with your name, company and what went wrong. We reply within two working days (Sunday to Thursday, UAE time).
Common questions
How do I get an account?
Accounts are created by your company's fleet administrator. Ask them to add you with your work email.
I forgot my password.
Your administrator can set a new password for you. Every device signed in with the old one is signed out.
The app says “Please sign in again”.
Your password was changed or your access was removed. Sign in with your new password, or contact your administrator.
I don't get notifications.
Allow notifications for Dubai Fleet in your phone's settings, then sign out and sign in again.
How do I delete my account?
Ask your administrator, or email contact@gecat.ltd from your work address. We delete the account and your sign-in details within 30 days.